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About

The telecommunications company that works smarter

Effective communication solutions for NZ business since 2004

Digital Island specialises in providing high quality telecommunications services and expert advice to New Zealand businesses. As a 100% Kiwi owned telecommunications company we understand, and are part of, the NZ business environment. Every aspect of what we do is designed to meet the requirements of business, and ensure that doing business with us is simple.
 

Save 25% on your telecommunications*

Our pricing is highly competitive, and easy to understand. We do not use complicated, tiered pricing such as peak and off-peak rates, or minute by minute charging, and we can normally lower a customer’s bill by at least 25%. Our combination of high quality products and great pricing means you get the best for less.
* Based on average customer savings.
 

Personal account management & outstanding service

Our customers tell us that it is easy to do business with us, and we are focused on ensuring that this is always the case, providing simple reporting, logical 'one glance' accounts, and expert account managers dedicated to caring for each of our customers. Read more customer testimonials.

"As a multinational technology company, Samsung have complex communications requirements, and demand smart, reliable solutions. Digital Island deliver our traditional voice, mobile and tollfree services, as well as an inter-office Wide Area Network.
Digital Island took the opportunity to link our offices using a SHDSL high speed dedicated data connection, which has enabled us to share data between our call centre and head offi ce locations over a highly reliable connection.
Implementation and project management was smooth, on budget and on time.After working with Digital Island for three years we have found their products and services to be well priced and highly reliable, and their customer service to be nothing short of excellent."  
Andrew Mac Donald, Samsung Electronics NZ
 

An innovative and successful business model

In 2004 Digital Island set out to challenge the traditional telco model by providing exceptional customer service combined with best-fit high quality products and realistic pricing. This winning formula has led to great word of mouth and very loyal customers, and Digital Island has grown rapidly, with several thousand businesses enjoying the full range of services.
 
Digital Island continues to go from strength to strength, winning the Deloitte Fast 50 Awards for NZ's Fastest Growing Telco & ISP in 2007, the NZ's Fastest Growing Technology Business award in 2008, and placing overall in 2007, 2008 and 2009. Click here to read about the awards we have won, and the organisations we are members of.
 

A comprehensive product portfolio

We realise that effective communication is crucial to a healthy business, and provide a ‘full suite’ product mix designed to meet every one of your business’s communications needs. Digital Island's products are sourced from New Zealand’s biggest and most reliable telecommunications networks so that you get the highest quality products.

  • Learn about our Data Products including business grade high speed internet connectivity solutions, enterprise data services, SIP trunking, spam & virus filtering, fax-to-email.
  • Read about our Voice Products including lines & tolls, VoIP calling, PBX phone systems, 0800 & 0508 toll free services, and call conferencing.
  • View our full range of 3G Mobile Phone Products including mobile phone handsets, mobile voice plans, mobile data plans, data plans for Blackberry, mobile voice, data & text bundles, and global roaming services.
 

Fantastic people

Of course we know that our people make our business, and at Digital Island we recruit carefully to ensure that every one of our people from our directors to our customer services team, have dedicated customer focus, strong ethics, and the high level of technical knowledge that we believe are the essential ingredients that enable our people to deliver on our customer promise of exceptional service.

Our sales teams are equipped with the right product range, technical knowledge and management tools, so they can tailor the optimum product combination for your business needs. Our customer service centre is right here in Auckland. Our team are technically skilled and completely dedicated to successful completion of each customer query.

 

We look forward working with your business to streamline your telecommunications. Please contact us anytime during business hours, or read more about doing business with Digital Island.

 

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