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Benefits for businesses
The Best Products for Your Business We realise that effective communication is crucial to a healthy business, and provide a ‘full suite’ product mix designed to meet every one of your business’s communications needs. Digital Island products are sourced from New Zealand’s biggest and most reliable telecommunications networks so that you get the highest quality products, and we are always looking for opportunities to create our own unique products to add to our offering. We offer Great Pricing As well as being highly competitive, our pricing is also designed to be easy to understand. We do not use complicated, tiered pricing such as peak and off-peak rates, or minute by minute charging. We can normally lower a customer’s bill by at least 25%. Our combination of high quality products and great pricing means you get the best for less. Personalised Account Management FREE! At Digital Island we really do value your business. We aim to get to know our customers and provide them with the level of service we’d like ourselves from a supplier. That’s why we provide you with one particular account manager to look after all your needs.
Every month, to complement our invoices and call records, we email our clients a comprehensive but easy to understand management report. This report provides details of overall product usage, and also specific product information such as geographic calling statistics for your tollfree services. This information is vital for tasks ranging from cost allocation, to monitoring for excessive phone usage, and tracking the effectiveness of marketing campaigns. Market Adjusted Rates One of our customer commitments is that you will never pay more than the market rate for services provided by Digital Island. We continually update our rates to ensure that they remain the most competitive in the market. All rate improvements are immediately passed to our customers, so you will never be left on high historical rates again. Telecommunications Cost Analysis FREE! Digital Island carries out detailed analysis on the current telecommunications bills of each potential customer to provide customised proposals showing recommendations which will maximise the efficiency of the services supplied, and also the areas where moving to Digital Island's market leading rates will reduce the overall telecommunications spend. Expert Advice FREE! We help our customers understand telecommunications pricing, and will show you what need, not what the market wants to sell you. We are experts at consolidating existing systems into more efficient and cost effective solutions, and at assisting companies who are moving office to create a streamlined telecommunications system in their new premises. We will recommend the ideal product mix for your requirements, and eliminate all unnecessary costs, ensuring that you have the best quality communications solution. Vendor Co-ordination FREE! Digital Island asks for the details of the companies that supply our customer’s IT, PBX and other related services and maintains these records in our system, so that when required we can save you time and effort by making direct contact with your other suppliers. Project Management Take the stress out of the complex telecommunications tasks involved with opening a new branch, or moving to a new office. Digital Island can project manage the implementation of your data, voice, mobile and other telecommunications services. Please contact us for information on project management rates.
Helpful tips to minimise costAnalyse your Spend You can use Digital Island's clear and easy to read monthly reporting to save time and help manage your business costs. Allocate the costs of any chargeable calls and faxes. On-charging is simple and higher than expected costs are easily identified. By looking at trends of busy times and calling patterns, you will also be able to evaluate any new telecommunications needs and staffing requirements. Control your Spend Install a Toll Bar to control unauthorized calls, or control chargeable calls from your phone with Call Restriction. If staff levels fluctuate, make sure you have the right number of lines. Choose the Best Plans Review the data allowance of your Internet Plan to avoid excess data charges. As your company’s mobile phone usage changes make sure your staff are on the right Mobile Plan. |
Digital Island specialises in providing high quality telecommunications services and expert advice to New Zealand businesses. As a 100% Kiwi owned company we understand, and are part of, the NZ business environment. Every aspect of what we do is designed to meet the requirements of business, and ensure that doing business with us is simple.