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A few words from our customers
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"As a multinational technology company, Samsung have complex communications requirements, and demand smart, reliable solutions. Digital Island deliver our traditional voice, mobile and tollfree services, as well as an inter-office Wide Area Network.
Digital Island took the opportunity to link our offices using a SHDSL high speed dedicated data connection, which has enabled us to share data between our call centre and head offi ce locations over a highly reliable connection.
Implementation and project management was smooth, on budget and on time.
After working with Digital Island for three years we have found their products and services to be well priced and highly reliable, and their customer service to be nothing short of excellent."
Andrew Mac Donald, Samsung Electronics NZ
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"Digital Island are an innovative company offering a better service which, above all other things, continues to save us money."
Gavin Pook, Red Bull New Zealand
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"I have to say you’ve really exceeded my expectations well and truly!
I just received our first account and was so pleasantly surprised. I can’t say that very often when I open a bill.
We are certainly Digital Islanders for a long time coming with that sort of service and response, and you can quote me on that."
Kent Sheetz, P10
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"Digital Island have provided our Telecommunications services for the past four years, initially only tolls and internet, then all our telecommunication needs.
Their service, follow through, and ability to get it right first time and remove the ‘hassle’ has been exceptional, and I would have no hesitation in recommending them (and have done so on many occasions already) to other companies who need a telco solution that just works!"
Brendon Stratton, High Street IT
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"Cackle Telecommunications has been a client of Digital Island for over two years now. Cackle required Lines, Toll Free and FaxBox services for both our Auckland and Wellington operations.
Our business is about productivity supplying Telephone Headsets, Conference Phones, Dictation and Voice Recording equipment to businesses New Zealand wide.
Partnering with Digital Island is an essential part of the mix in our plans for the future. I have nothing but praise for the fast and efficient service provided by Scott Liu and his colleagues."
Mark Cooper, Cackle Telecommunications
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“I place a lot of emphasis on loyalty. Digital Island has always shown loyalty to us as a client and supplier; we like the reciprocal arrangement.
We provided accounts/credit assistance to Digital Island for their first two years. We enjoyed the relationship and Blair’s very friendly and easy management style.
When they pitched for our telco business, they were professional, competitive and negotiated a smooth transition.
We are happy to be with a young, progressive, successful company. Other telco’s have told us they cannot better Digital Island's rates, so they must be doing it right. Well done Digital Island.”
Stephen Hofmann, Credit Recruitment
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"Diamond Fusion moved its 0800 & other phone numbers to Digital Island a couple of years ago as we were disgruntled with the constant service failures of another telecoms company.
We utilise complex geographic routing where the 0800 number automatically transfers to the local area agent's mobile phone. The transfer to Digital Island was seamless, and we were able to achieve the diversions we needed without being made to feel like we were "idiots asking for miracles".
As we expand nationwide, we need lots of changes to the 0800 routing. This is always achieved cheerfully and on time as promised. In addition, the billing reports enable us to easily allocate the appropriate costs to the relevant Diamond Fusion agent.
We are HIGHLY impressed with Digital Island's service and constantly amazed that the service levels never seem to drop - even as Digital Island grows. Congratulations to Blair, Stu and their team for a company performing as they promise.......a pleasure to deal with."
Richard Simmons, Diamond Fusion
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"Since I opened the business Digital Island has been our telco supplier, and as their product range has grown, so has our uptake.
They’ve accommodated our needs as we’ve expanded and are at all times professional and communicative, and their monthly reporting is fantastic!"
Josh Cromrie, Potentia
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“I have found Digital Island to offer great service at a very competitive price. I recommend the fax box service to many of my clients as I don’t get junk faxes wasting paper. This compliments our paperless office perfectly.
Digital Island's toll prices have saved myself and our company a lot of money over the last couple of years and I highly recommend their services.”
Phil Prior, Datum Connect
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