Premium internet access to fit your business needs

For many businesses, the performance and reliability of their connection to the Internet is mission critical. Digital Island’s Premium Internet Access range consists of products that deliver speeds and reliability beyond that of standard ADSL connections, and are specifically designed to meet business critical data access and WAN requirements.

Our Premium Data range is made up of various high performance data access products, sourced from New Zealand’s main network operators. This enables us to select the perfect internet access solution to meet your business’s performance and budget requirements.

In line with IT best practice, where available we specify Fibre Optic circuits to deliver the highest levels of performance, and speeds ranging from 1Mbs to 1000Mbs. In situations where Fibre Optic cabling is not available we can provide data solutions that deliver near Fibre Optic performance through corporate grade copper (DigiLink SHDSL) or Radio Frequency (DigiLink Wireless) methods. 

Learn more about our ultra-fast broadband options

• Fibre optic ultra-fast internet access

• SHDSL ultra-fast internet access

• Wireless ultra-fast internet access

UFB is available NOW at better than ever before prices

Telecom has started the nationwide Ultra-Fast Broadband roll out, and aim to deliver fibre to 800,000 NZ homes, schools, hospitals and businesses by 2020. The first year's deployment plan has been released, and will connect 43,000 homes and businesses by July 2012.

Some of the key initial roll out areas are in Auckland and Wellington:

• Auckland: Albany, Rosebank, Herne Bay, Grey Lynn, Remuera and East Tamaki
• Wellington Region: Porirua (Plimmerton, Papakowhai and Whitby), Kelson and Churton Park.

New UFB pricing has been released, and UFB services are available now at 204 telecom exchanges, so most CBD business sites can already access UFB, at much lower prices than businesses are used to paying.

Call to talk to our corporate data specialists or email us now to ask about how we can help your business work faster.

 DigiLink Fibre for reliable performance & speed

DigiLink Fibre Optic Based Internet Access solutions deliver the highest level of performance, reliability and scalability to sites where fibre optic infrastructure is present.

UFB is available NOW at better than ever before prices

Telecom has started the nationwide Ultra-Fast Broadband roll out, and aim to deliver fibre to 800,000 NZ homes, schools, hospitals and businesses by 2020. The first year's deployment plan has been released, and will connect 43,000 homes and businesses by July 2012.

Some of the key initial roll out areas are in Auckland and Wellington:

• Auckland: Albany, Rosebank, Herne Bay, Grey Lynn, Remuera and East Tamaki
• Wellington Region: Porirua (Plimmerton, Papakowhai and Whitby), Kelson and Churton Park.

New UFB pricing has been released, and UFB services are available now at 204 telecom exchanges, so most CBD business sites can already access UFB, at much lower prices than businesses are used to paying.

Fibre Optic has specifically been designed to support data, voice and video traffic. The bandwidth of a Fibre Optic service is synchronous, with speeds from 1Mbs to 100Mbs, which means Fibre is suitable for all enterprise level applications.

Fibre Optic delivers low latency, low jitter, and very low packet loss, and is easy to work with as it terminates in the Ethernet and supports multiple static IP's.

Depending on the underlying Fibre Optic network, customer requirements and availability, Fibre Optic solutions are delivered with guaranteed speeds and maximum reliability, either over a dedicated or shared circuit.

Digital Island Fibre Optic Internet Access Pricing

DigiLink Fibre pricing is variable dependent on which products are available at any specific location, please contact our sales team for a free Fibre Analysis for your business; lower pricing is now available in many buildings within the Auckland and Wellington CBD areas, and availability will continue to expand as the nationwide fibre roll out continues. 

Some of the key initial roll out areas are in Auckland and Wellington:

• Auckland: Albany, Rosebank, Herne Bay, Grey Lynn, Remuera and East Tamaki
• Wellington Region: Porirua (Plimmerton, Papakowhai and Whitby), Kelson and Churton Park.

Digital Island has 10Mbps, 20Mbps, 30Mbps, 50Mbps, 100Mbps+ fibre available beginning from around $500 +gst per month. Talk to us now about availability at your location and equip your business for the future.

 DigiLink SHDSL – Quality & reliability at a better price

Does your business need reliability and performance that surpasses a standard ADSL connection? DigiLink SHDSL is a business grade service with guaranteed levels of performance and reliability, delivered over Telecoms Next Generation Network (NGN).

Available nationwide, DigiLink SHDSL supports data and real time applications such as voice and video. The bandwidth is synchronous and un-contended, with speeds up to 10Mbps, resulting in a faster, more stable service than standard ADSL based services. DigiLink SHDSL delivers low latency, low jitter, very low packet loss, and is easy to work with as it terminates as Ethernet and supports multiple static IP's.

DigiLink SHDSL Features

• Business grade reliability and stability - ideal for converged voice and data access using Digital Island SIP trunks.

• Speeds from 1Mbps up to 10Mbps

• Synchronous service giving the same high speeds for both upload and downloads

• Low latency and Jitter – superior performance for real time applications such as VoIP

• Unlimited National traffic – perfect for Inter-office traffic, online backup, email and VoIP

• Full range of flat rate or usage based International traffic plans

• Multiple IP addresses – essential if running any public services such as email / web servers

• Terminates as Ethernet – simple connection directly into an Ethernet Firewall / Router

• Service includes a managed router if required

DigiLink SHDSL Internet Access Pricing

DigiLink SHDSL pricing is variable dependent on availability and location, please contact our sales team for a free SHDSL Analysis for your business; they will also be able to quote any other premium data products available at your location.

 DigiLink Wireless - Synchronous speed

DigiLink Wireless Internet Access solutions are Radio Frequency business internet connections delivered with guaranteed levels of performance and reliability.

DigiLink Wireless is available in Auckland, Hamilton, Wellington and Christchurch and can support data and real time applications such as voice and video. DigiRF bandwidth is synchronous, with speeds ranging from 2Mbs to 1Gbs, making it a fantastic option where high bandwidth is required.

DigiLink Wireless delivers low latency, low jitter, and very low packet loss, and as it terminates in the Ethernet and supports multiple static IP's it is easy to work with.

Sample Digital Island Radio frequency Internet Access Pricing

DigiLink Wireless pricing is variable dependent on availablity and location, please contact our sales team for a free Wireless Analysis for your business; they will also be able to quote any other premium data products available at your location. 

 Data Network Services - Link offices faster, for less...

Digital Island offers custom built, cost effective solutions for businesses who want to connect branch offices together over a Wide Area Network (WAN).

Replace One Office with a faster solution, for less, delivered with our fanatical service; that's smarter! Ask us now.

Digital Island builds each WAN solution from the ground up, often combining a range of network services from operators across the country. As a result, we can provide you with a better fit solution than any other telecommunications company in the market.

Connectivity between your office locations

With a range of well proven solutions operating in the market, we can provide the right data network solution to meet your needs, whether you are providing access to a business application, using Terminal Services, sharing files, video conferencing, or connecting IP phone systems.

Multi-site data network solutions provide data connections between two or more business locations at speeds from 1Mbs to 100Mbs. Either DigiLink Fibre, DigiLink HSNS or DigiLink Wireless products can be used to connect each location to Digital Island’s network, depending on speed, availability or budget requirements.

A Wide Area Network solution involves implementing data circuits at each business location. In addition to providing connectivity between sites, a given portion of the data circuit bandwidth can be configured to provide Internet access. This often removes the need for separate DSL Internet Access, reducing cost and further leveraging the WAN investment.

Various Quality of Service (QoS) methods can be employed to prioritise the data for real time applications such as VoIP and video conferencing.
The access circuit at each location can be connected to your existing router and firewall, or Digital Island can provide appropriate Cisco equipment either on a lease or outright purchase basis.

We will be delighted to arrange for a Digital Island WAN expert to visit and assist with specifying a solution for your business.

Sample Multi-site WAN customer profile:

An accounting firm has offices in Auckland, Hamilton and Christchurch. They have previously relied on Internet VPNs for connecting their account system and the telephone network for calling between branches. A Multi-site WAN combined with an IP PBX would greatly improve performance and user experience of the accounting system, and eliminate call costs, thus reducing cost and improving productivity.

 Move data faster & lower your voice access costs

Our SIP trunking allows you to reduce infrastructure and get optimum use from your data bandwidth by combining both voice and data on a single data connection. Digital Island SIP trunks are suitable for medium and large enterprises with the requirement for dozens of high quality voice channels, through to small businesses with a PBX and just a few phone lines.

A Session Initiated Protocol (SIP) Trunk is a direct connection from a client-side PBX to Digital Island’s telephone network. SIP Trunks carry multiple voice channels over a dedicated data connection using VoIP (Voice over Internet Protocol), delivering voice traffic with the same call quality levels as traditional analogue and ISDN landlines.

Lower your communication costs

• DigiSIP offers access to competitive local, national, international and land to mobile calling rates.

• DigiSIP completely eliminates the need for ISDN or POTS phone lines.

• The cost savings from eliminating phones lines can often offset the cost of a premium data circuit, especially for smaller companies looking to upgrade from best-effort ADSL to a Premium Data product.

• For larger companies who are looking to reduce cost, a DigiSIP 30 voice channel service can often be delivered for half the cost of the traditional ISDN phone line.

Get high quality & reliability 

• DigiSIP trunks are only delivered over dedicated data circuits from our Premium Data product range, and voice calls remain high quality due to our Quality of Service (QoS) which ensures voice connections are not interrupted by data flow.

• DigiSIP trunks use the international G.711 standard, which is widely considered to provide the best balance of voice quality and bandwidth efficiency.

• Rather than routing through the public internet, DigiSIP routes voice data to the PSTN over private networks, guaranteeing end to end quality.

• Digital Island’s VoIP gateway is built from the ground up to deliver business grade reliability, which is significantly more reliable than the lower cost services designed to cater for the residential end of the market.

• Your existing data bandwidth can often be used to support voice traffic.

• SIP trunks are fully scalable allowing the addition of extra voice channels as your busines requirements change.

• For enterprises where voice communications are mission critical, DigiSIP can be used as either a primary or backup voice connection to their IP PBX.

Request a free site appraisal and quote by emailing our Internet Services Team.

Voice over Internet protocol (VoIP) is a technology which allows voice to be transmitted over data networks instead of traditional voice lines.

Business VoIP is very different to lower grade consumer products such as Skype. Our IP Voice products provide a superior level of call quality which is equal to traditional phone lines, and the use of an IP PBX means you can take advantage of increased scalability and extra functionality.

What is IP Voice? Will business grade VoIP benefit me?

Business VoIP calling

VoIP calling enables businesses to reduce calling costs. Rates for local and national calling are reduced by around 30%, with International rates up to 50% less depending on the destination. Business VoIP calling is delivered over ultra-fast broadband, ensuring that the quality and reliability is the same if not better than traditional phone lines.

The key benefit of VoIP for multi-site companies is providing free extension to extension calling between staff located at branches across the city, country or even the world. Read more about our business grade VoIP.

VoIP phone systems (IP PBXs)

IP PBXs deliver off the shelf functionality and scalability far beyond the traditional PBX. They include features such as call recording, conferencing and call centre functionality previously only found in high end specialist solutions. VoIP PBXs can enable free 'internal' extension to extension calling even between remote users, and the use of unified communications.

Digital Island recommend the LG-Ericsson iPECS LIK phone system to businesses requiring an IP PBX, especially those utilising our SIP Trunk product to deliver phone calls and internet data over one combined channel, or businesses using a Unified Communications System.

Request a free site appraisal and quote by emailing our Internet Services Team.

 Connect your business to the world with broadband

DigiNet Broadband provides a highly cost effective means for small to medium sized New Zealand businesses to access the Internet, and perform tasks such as browsing websites, Internet banking, and emailing. Broadband gives you a permanent high-speed internet connection which performs up to 80 times faster than a dial-up connection; and allows you to use your phones simultaneously.

Delivered over your existing phone line, in a variety of speed and data allowances, DigiNet Broadband is ideal for thousands of our business customers.

Please note: Like all ADSL based broadband products Diginet is delivered over shared infrastructure, in order to keep the cost of the service to a minimum. This means that the service can be affected by the traffic of other users on the network. If your business is large, has special requirements, or if your Internet access is mission critical, we recommend our Premium Internet Access services.

Receive one simple account for all your phone lines, tolls, internet services, and any other telecommunications services your company uses. Digital Island bridges the gap between IT and telecommunications, with our in-house specialists to provide prompt and practical internet advice, and our dedicated account managers who take responsibility for providing you with great service and fast responses. Download the product info sheet here.

DigiNet Broadband Features

• Sensible data charges with low additional data charges.

• A single easy to understand monthly bill, combining phone lines, tolls and internet services.

• Includes five mailboxes with four aliases for each mailbox (i.e. yourname@diginet.co.nz).

• Domain names and web hosting services are available, and we can also provide highly effective anti-virus, spam & content filtering protection.

DigiNet Business Broadband Rates

• All plans are synchronous full speed up and down
• Excess data is charged at $10.00 per extra 5GB

* Please talk to one of our sales team to see if your business qualifies for our bundled broadband pricing.

Pricing notes:

• All prices assume that the customer has their business tolls with Digital Island.
• All prices quoted in NZD and exclusive of gst.
• Traffic usage is measured on national and international upload and download.
• Installation takes approximately three working days.

Broadband One-Off Set Up Costs
These will include the installation of your new broadband connection; the purchase of your new modem; and the purchase of a splitter/filter for each phonejack. 

To receive broadband you will need:

1. A modern PC.
2. ADSL broadband modem/router: customers will require an ADSL modem
   to connect to Digital Island Broadband. Digital Island can supply a
   Dynalink modem configured and ready to use.
3. ADSL splitters/filters to eliminate interference: these will be required for
   each phone jack, and are available from Digital Island for $9.95 + gst each.
4. A new connection/installation.
5. A monthly internet access plan.

Conditions For Transfer Of Existing Accounts:

• Customers who move broadband from Telecom Xtra will be charged the full last month rental regardless of any billing period overlap.
• Customers renting a modem from Telecom must return it and purchase a new modem.
• If customers are in a contract with Telecom, they may be subject to early termination fees.

Desktop video revolutionises effective communication

Video Conferencing has evolved to become a highly effective communication method for both individuals and groups of people, allowing face to face, real time interaction.

Available soon, our desktop video service enable swift and powerful one-to-one calls or conferencing, with the ability to record the resulting video and either review or send to other people. Video conferencing is useful for a range of scenarios:

• between geographically separate offices of a business for one on one meetings
• between offices for company-wide seminars or announcements which need to reach large numbers of staff
• between businesses and their customers
• or between any parties worldwide which have video conferencing equipment and appropriate connectivity. 

Video conferencing solutions offered today provide real-time image and sound delivery to enable easy communication, and high quality sound clarity.

Digital Island specialise in providing high quality data connectivity which enables flawless desktop video, and we are in the final stages of developing a product which will bring you New Zealand's best full video conferencing functionality.

Contact us to register your interest in this emerging technology. We will be in touch to talk about your requirements, and will put together a data connectivity and video conferencing plan tailored to fit your business.

 NZ's most effective enterprise spam & virus protection

Free up your IT staff with DigiSMX. It requires no hardware or software purchases, no installation, ongoing upgrades or maintenance. With proven higher levels of accuracy and at less than half the cost of other enterprise class spam filtering solutions, DigiSMX is the most cost effective spam and virus filtering service available in the New Zealand market today.

Each DigiSMX customer is provided with a web based portal, enabling the real time monitoring and statistics for inbound and outbound email filtering.

Companies sending bulk email can also benefit as the outbound email processing service is optimized to avoid spam blacklisting.

Please note the special pricing on this product is only available for bundled services, therefore we can only sell DigiSMX to Digital Island voice and/or data services customers.

Download the product info sheet here, and contact your account manager for a free install and free 2 month DigiSMX trial!

DigiSMX Features

• DigiSMX’s architecture has been designed in New Zealand from the ground up to be a fully managed and maintained solution.
• DigiSMX employs multiple, customized in-house and industry standard virus scanning techniques, filtering all email before it enters your network.
• DigiSMX automatically responds to new variants of spam or attacks quickly, without having to rely on vendor updates or patches to their proprietary software.
• The DigiSMX solution is non-disruptive, takes minutes to set up, and no changes are required to your existing network or infrastructure
• The DigiSMX service will hold and queue your email in the event that your office internet connection or email servers are offline.
• There is no need for time consuming administration if you employ new staff; DigiSMX automatically adds new staff to the system when they begin sending email.

DigiSMX Rates

NB. DigiSMX user licencing is sold in '5 user' increments with a 5 user minimum. All prices are in NZD and gst exclusive.

Contact your account manager for a free install and free two month DigiSMX trial!

 Easy options for Web Hosting

Digital Island can take care of all your web hosting needs. Along with Microsoft and Linux hosting platforms we also provide numerous other services such as SQL databases, PHP, Cold Fusion, reporting and SSL encryption.

If your business has specific hosting needs, or requires guaranteed levels of performance and reliability, please talk to us about the co-location options offered by our Premium Hosting Services, as Web Hosting Services are provided on a shared web server and operate on a best effort basis. 

Secure, reliable hosting for your website is critically important. We use equipment that is continually upgraded to the highest standards and providers who fulfill the highest levels of security and redundancy. And because your files are hosted locally, your customers will benefit from fast load times.

Features include:

• Secure server encryption 
• Web statistics (currently unavailable on our Linux Platform)
• Password protected pages
• PHP4 support
• SQL database support
• ASP support 
• MySQL database support
• Post Gres Database support
• Frontpage support (including Frontpage extensions)
• Full FTP access 

Web Hosting Plans

Premium Hosting Service

Co-location eliminates network fail-points and provides a contingency in the event of server equipment failure or interruption to your service.

Talk to us about hosting your servers in a dedicated Internet Data Centre.

 Hassle free internet services

Domain Names 

In today’s market a unique domain name is essential, instantly giving your company credibility and a professional appearance. A domain name also gives your company’s email communications a professional identity, and means that every email address will be staffname@yourdomain.co.nz.

A domain name means that it is easier for your current and potential customers to find your business space on the internet.

You can either register new domain names or transfer existing domains to your Digital Island account.

Your domain name is a branding tool that never stops promoting your business, and should relate to your business name, your brand or even a key product. Domain names are often used for short term promotional purposes (for example: www.winyourdreamholiday.co.nz). Also, many companies register more than one domain name and then point them all at their main website to make it easier to find and to increase their exposure.

Digital Island recommends that New Zealand companies use .nz domains such as .co.nz, .org.nz, .geek.nz, and .net.nz, however we can also register and manage a range of alternatives such as .com, .net, .biz and other domains.

DigiNet Email Services

Your domain name can be used in conjunction with your own mail server, such as Microsoft Exchange, or we can host the email accounts for smaller companies on our email servers. This means that every company email address can be staffname@yourdomain.co.nz.

Every DigiNet email user can access their email from anywhere in the world that has an internet connection using DigiNet webmail.

We also provide fully managed Spam and Virus Filtering which captures 99.8% of all spam & viruses before they reach your company network, without affecting the flow of legitimate email.