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Learn about how Digital Island smartphones will integrate with your IT systems to empower your staff with real-time access to email, web, contacts and calendar tools; and allow you to roam seamlessly in over 210 countries. Empower your staff with mobile access to email, internet, calendar and contacts with a Blackberry. Choose your handsets then view our great value Mobile Voice Plans and Mobile Data Plans.
All pricing is in NZD and exclusive of gst. Although available models and pricing are as accurate as they can be at the date of publication, this information is subject to change without notice.Mobile voice plans
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Select your mobile phone, smartphone or data device
Versatile, well priced mobile plans for NZ business
|
Mobile
Plan
|
Monthly
access
|
Minutes
included
|
Extra
minutes
|
Handset
subsidy
|
Handset subsidy | ||
To NZ fixed & mobile |
24 month plan |
36 month plan |
|||||
|
Digi Start |
$25.00 | 0 | 45c per min | $100.00 | $125.00 | ||
|
Digi 120 |
$45.00 | 120 | 42c per min | $150.00 | $175.00 | ||
|
Digi 250 |
$80.00 | 250 | 36c per min | $200.00 | $250.00 | ||
|
Digi 400 |
$120.00 | 400 | 34c per min | $250.00 |
$300.00 |
||
|
Digi 600 |
$170.00 | 600 | 32c per min | $300.00 | $375.00 | ||
|
Digi 1100 |
$280.00 | 1100 | 28c per min | $400.00 | $500.00 | ||
Smartphone Voice Plans
Our DigiSmart Plans are designed to offer a higher handset subsidy, making it even easier to own a Digital Island Smartphone. These plans are only available with a smartphone from our range.
|
DigiSmart
Plan
|
Monthly
access
|
Minutes
included
|
Extra
minutes
|
Handset
subsidy
|
Handset subsidy | ||
To NZ fixed & mobile |
24 month plan |
36 month plan |
|||||
|
DigiSmart 250 |
$99.00 | 250 | 36c per min | $500.00 | $600.00 | ||
|
DigiSmart 400 |
$139.00 | 400 | 34c per min | $550.00 |
$650.00 |
||
|
DigiSmart 600 |
$189.00 | 600 | 32c per min | $650.00 | $750.00 | ||
|
DigiSmart 1100 |
$299.00 | 1100 | 28c per min | $800.00 | $900.00 | ||
Save on text messaging with a super text bundle
If you send more than 50 texts per month, you'll save by grabbing one of our super text bundles.
| Text 200 | $7.50 per month |
| Text 500 | $12.50 per month |
| Text 800 | $14.50 per month |
International calling rates from your mobile to land & mobile
Our super competitive rates make calling overseas from your mobile absolutely affordable.
| Australia, UK, US, Canada, Ireland | $0.39 per minute | |
| Rest of world | $1.39 per minute | |
All plans are based on a 24 month minimum term. All prices are shown in NZD and exclusive of gst. Included minutes do not include calls to international, 0900, or operator assist numbers; directory related services; or calls to special numbers. Pricing is subject to change without notice. If you do not use all the minutes included in a plan these will expire at the end of your billing term and cannot be carried forward or redeemed.
Now select your Mobile Data Plan and choose handsets from the Digital Island Mobile range.
Handset Subsidy: You may be entitled to a subsidy on the cost of a new handset when you select a Digital Island Mobile Plan, as shown above. If you choose not to use this subsidy on a new handset, it can be credited to your account. Contact your account manager or our customer services team on 0800 999 010 to ask about this.
Mobile data plans
Great value mobile data plans for NZ business
With our data plans you really do get more - more email, more surfing and more downloading. We've got a range of smart mobile data plans and data plans for Blackberry, allowing you to select the right plan for your needs.
Data Plans for Mobile Phones & Data Sticks
| Data Plan | Cost | Device | |
| 100MB | $12.50 per month | Phone only | |
| 200MB | $19.50 per month | Phone only | |
| 500MB | $38.50 per month | Phone & Stick | |
| 1GB | $49.95 per month | Phone & Stick | |
| 3GB | $69.95 per month | Phone & Stick | |
| Casual | 25c per MB | Phone only | |
| Excess | 25c per MB | Phone & Stick | |
Data Plans for Blackberry Smartphones
Digital Island offer Blackberry Data Plans specifically designed for our Blackberry Bold smartphone users. Even the lowest $25 plan allows for 30MB of data useage - or around 2500 emails per month!
It is worth noting that data sent to your Blackberry Bold will be compressed as it travels through the mobile network, which means that you will pay for less data than you would on other devices. You can also minimise your data useage by choosing not to download emailed attachments.
|
Data Plan
|
Cost
|
Device
|
|
|
30MB
|
$25.00 per month
|
Blackberry
|
|
|
100MB
|
$35.00 per month
|
Blackberry
|
|
|
500MB
|
$55.00 per month
|
Blackberry
|
|
Casual Data Plans for infrequently used Data Devices such as the iPad
This plan is designed for people with devices that do use mobile data, however the use is infrequent and data usage is generally under 200MB per month. The plan is also perfect for customers who only use their data device while roaming overseas.
|
Data Plan
|
Cost
|
Device
|
|||
|
10/15 mobile data
|
Any
|
Data sizes are an estimation, all prices are for New Zealand only, and are shown in NZD and exclusive of gst. Pricing is subject to change without notice. If you do not use all the data allowance included in a plan this will expire at the end of your billing term and cannot be carried forward or redeemed.
Now select your Smartphone Device or Data Device from the Digital Island range, choose your Mobile Voice Plan, or check Global Roaming rates for Data.Our most popular mobile bundles
If you love your Apple iPhone too much to leave it behind, bring it with you.
Or, finally purchase the object of your desire!
Either way, we'll show you the love by crediting your handset subsidy as cash
into your Digital Island account.
Enjoy!
into your Digital Island account.
Enjoy!
Super Smartphone User - our most popular plan
| Most Popular Plan | DigiSmart 250 24 month |
| Monthly charges | $119.00 +gst |
| Included minutes | 250 minutes |
| Data plan | 100MB data |
| Text bundle | 200 texts |
| Handset subsidy | $500.00 |
|
Purchase Nokia E72 (our value $749) |
$249 |
|
Purchase HTC Snap (our value $449) |
FREE |
Power Smartphone User
| Most Popular Plan | DigiSmart 400 24 month |
| Monthly charges | $171.00 +gst |
| Included minutes | 400 minutes |
| Data plan | 200MB data |
| Text bundle | 500 texts |
| Handset subsidy | $550.00 |
|
Purchase Nokia E72 (our value $749) |
$199.00 +gst |
Blackberry User
| Most Popular Plan | DigiSmart 250 24 month |
| Monthly charges | $131.50 +gst |
| Included minutes | 250 minutes |
| Blackberry data plan | 30MB data |
| Text bundle | 200 texts |
| Handset subsidy | $500.00 |
| Purchase Blackberry 9700 (our value $899) | $399.00 +gst |
Business Mobile User
| Most Popular Plan | Digi 250 24 month |
| Monthly charges | $100.00 +gst |
| Included minutes | 250 minutes |
| Data plan | 100MB data |
| Text bundle | 200 texts |
| Handset subsidy | $200.00 |
|
Purchase Nokia 6120C (our value $299) |
$99.00 +gst |
Roaming with Digital Island Mobile
Simple, seamless global mobile roaming
From April, Digital Island's new mobile product gives you complete freedom to roam the globe, and stay in full contact with no effort at all. It's so simple. Get off the plane, turn on your phone, and you are connected.
Communicate with customers, staff and suppliers from more than 210 worldwide destinations for calling and texting, and 110 global destinations for data roaming.
When you travel to Australia you’ll also benefit from exclusive roaming access to Telstra’s Next G™ network, the fastest and most extensive mobile broadband network in the country.
Roaming voice & data charges
| Country Zones |
Landline calls
within zone
per min
|
Voice calls
to NZ
per min
|
All other
calls
per min
|
Inbound
calls
per min
|
Cost per text sent |
Cost per MB of data |
| Zone 1: Australia |
$0.65 |
$0.65 |
$3.50 |
$0.90 |
$0.70 |
$7.50 |
| Zone 2: UK, USA, Canada |
$2.00 |
$2.00 |
$3.50 |
$0.90 |
$0.70 |
$8.50 |
| Zone 3: China, Hong Kong, Singapore, Thailand, South Korea, Indonesia, India, Fiji |
$3.00 |
$3.00 |
$3.50 |
$0.90 |
$0.70 |
$20.00 |
| Zone 4: Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland |
$3.00 |
$3.00 |
$3.50 |
$0.90 |
$0.70 |
$20.00 |
| Zone 5: Rest of world. |
$4.50 |
$4.50 |
$3.50 |
$0.90 |
$0.70 |
$25.00 |
All prices are shown in NZD and exclusive of gst. Pricing is subject to change without notice. 'Rest of world' includes all countries not listed by name.
Getting started with your SIM & mobile
All Digital Island mobile phones need a SIM, a small plastic card containing a unique microchip.
SIM cards fit in the back of your phone, and can be swapped from one mobile to another, so you can keep your number, email address and contacts if you move to a new phone.
If you currently own a GSM phone, it may work on our network if you purchase a Digital Island SIM card. Ask us about this option.
You can download our getting started guide for Digital Island SIM cards, or read the guide below.
Getting started
1. Fully charge your mobile phone.
2. Carefully snap your SIM out of the card surround.
IMPORTANT – ensure you keep the card surround as it contains your Personal Unlocking Key (PUK), which you will require if you ever need to unblock your mobile phone.
3. Open mobile phone back cover & secure SIM into place. You may have to remove the battery to do this. Refer to your mobile phone user guide.
4. Replace back cover, turn on mobile phone and start making calls.
Setting up Voicemail
Now your mobile phone is up and running, you’ll need to set up your voicemail so that people can leave messages for you.
This takes just three easy steps:
1. Call your mobile phone number or 083210 from your mobile phone. This will get you into your mailbox.
2. Follow the voice prompts to: Choose a voicemail PIN – this must be kept secret to ensure your mailbox is secure. Record your name – this is the name you will hear when you call your mailbox to check messages. Record your personal greeting to welcome callers and invite them to leave you a message.
3. After you’ve set up your mailbox, you’ll return to the main menu where you can listen to any new or saved messages in your mailbox. You can change your personal greeting, mailbox name, or voicemail PIN as often as you like by calling your mailbox, pressing 3 from the main menu for ‘personal options’ and following the voice prompts.
Setting up your security pin
You can secure your mobile phone by activating a security PIN.
This PIN is preset to 1234, but you should change it to a personal four digit number you will remember. This means only you will be able to turn your mobile phone on.
If you’re having any trouble setting up your PIN, please contact us and we’ll help you out.
If the wrong PIN is entered three times your mobile phone will be blocked. To unblock your phone you will need to enter your Personal Unblocking Key (PUK).
Your PUK code
You will find your PUK (personal unlocking key) on the card
surround you snapped your SIM out of.
IMPORTANT – make sure you keep this number handy and in a safe place as you may need it if you ever need to unblock your phone.
Remember, don’t store your PUK in your mobile phonebook – as you won’t be able to access it if your phone is blocked.
Going overseas
Your Digital Island SIM will let you roam easily in over 210 countries. Simply switch on your mobile phone once you get off the plane and you’ll be connected – it’s as easy as that!
To check which countries you can roam to and the relevant pricing go to www.digitalisland.co.nz, contact our helpdesk on 0800 999 010, or dial +64 9 631 1360 from outside New Zealand.
To access your voicemail from overseas, dial your mobile number, i.e. +64 27 123 4567 or +64 830 83210.
It’s important to note that when calling New Zealand numbers from overseas you will need to dial +64 in place of the 0 at the start. You may choose to update your phonebook before departure. The phone book entries you update with the +64 format will also work when you are in New Zealand.
Datacards and USB modems
To get started just follow the device user guide instructions; this will also tell you how to insert the SIM.
Then plug the datacard or USB modem in, and you’re ready to go!
Helpful contacts
If you need extra help getting your new Digital Island SIM set up – or have any other questions – we want to hear from you! Call 0800 999 010 between 8am and 6pm Monday to Friday.
Mobile network coverage
National Mobile Voice & Data Network Coverage
A summary map is shown below, click on the image to view a more detailed downloadable map of Digital Island's National Mobile Voice and Broadband Coverage.
Tips on coverage:
- To use your mobile handset, smart device or data device you must be within a mobile coverage area, ie in an area which receives a mobile phone signal. Most mobile phones have a display on screen which indicates the strength of the signal when making or receiving calls
- To get the best out of your mobile phone always ensure that the aerial of your phone, if it has one, is fully extended and that the battery is fully charged
- External antennas, where available, are a very effective way of improving coverage and data throughput rates
- As with any mobile phone network, you will find pockets of coverage extending well beyond the coverage areas shown on the maps. Also in some instances you may find small patches where the signal is minimised due to features such as hills, valleys, trees, tunnels or buildings which may distort or block the signal
- Capacity is regularly increased in areas where populations swell during holiday seasons and for special occasions such as sports events, field days and food festivals. This is done using transportable mobile sites and by installing temporary extra capacity into existing sites
- For your own safety, the marine coverage shown is a guide only. Please comply with New Zealand Water Safety standards and always carry a marine VHF as your primary means of communication. There may be some variation to the network services available via the primary, secondary and marine coverage areas depicted on the coverage maps. A number of factors cause this variation, including your height above sea level, building construction when calling indoors, local geography that may cause coverage "shadows", environmental conditions and network capacity or loading issues.