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If you already have a mobile that will work on our network, just grab a Digital Island SIM, pop it in & you're ready to go. Relax. It’s that simple to join Digital Island mobile. We know that when it comes to doing business in New Zealand a smart mobile phone is a crucial part of the equation, so we strive to offer a great range of business smartphones and mobile phones that will allow you and your staff to work at optimum levels, wherever you are. We combine these mobile phones with smart mobile voice, data & text business plans, so your team can stay in contact, access documents, email and browse the web. Simple. You can expect us to set up your smartphones for you, to empower your staff with real-time mobile access to email, internet, calendar tools and contacts. Read about how Digital Island smartphones will integrate with your IT systems.
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Versatile, smart mobile plans for NZ business|
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Monthly
+gst |
Minutes
to NZ fixed & mobile |
TextsTo NZ mobile |
DataWithin NZ |
Phone subsidy
24 month plan |
|
|
DigiSmart 120 |
$59 | 120 | 2000 | 1 GB | $400* | |
|
DigiSmart 250 |
$79 | 250 | 2000 | 1 GB | $500* | |
|
DigiSmart 400 |
$99 | 400 | 2000 | 1 GB | $700* | |
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DigiSmart Grande
|
$149 |
Included** | 2000 | 1 GB | $800* | |
*See Super Subsidy promotion details for smartphone connections, offer expires 29 February 2012. **Fair use policy applies, included minutes are to standard NZ landlines & mobiles only. Note that any Blackberry sold on a DigiSmart plan will receive 30 MB of Blackberry data in place of the 1 GB standard data.
If you don't need a gigabyte of data, choose a lighter plan
You can choose a slimline version of our standard plans by selecting to include either 200 MB data or, if you just want casual access once in a while, select none! Simple.
|
Monthly
200MB data within NZ |
Phone subsidy200MB, 24 month plan |
Monthly
No data, casual rates |
Phone subsidy
No data, 24 month plan |
|
| DigiSmart 120 | $49 | $400* | $39 | $300* |
| DigiSmart 250 | $69 | $500* | $59 | $400* |
| DigiSmart 400 | $89 | $700* | $79 | $600* |
| DigiSmart Grande | $139 | $800* | $129 | $700* |
*See Super Subsidy promotion details for smartphone connections, offer expires 29 February 2012.
5 or more mobiles? Ask about a corporate plan for your business.
Corporate Plans often include free calling between group mobiles; 5c per minute calling from your landlines to group mobiles; and 5c per minute calling from your group mobiles to your landlines.
Other pricing details
| Additional minutes | 35c per minute |
| Additional texts | 17c per text |
| Excess data | 15c per MB |
| Casual data (if you have no data plan) | 25c per MB |
| Calls to your voicemail | 17c per call |
Up to 3 frequently called numbers
(To any NZ land or mobile number) |
$5 per month each 5c per minute |
|
Calls to 26 top international locations
Aust, UK, US, Can, Ire & more, see full list. |
$0.39 per minute |
| Calling to the rest of the world | $1.39 per minute |
Data Plans for Blackberry Smartphones
If you choose one of our DigiSmart plans you will receive a 30 MB Blackberry data plan in place of the 1 GB of standard data included in the plans. Simple.
Digital Island offer Blackberry Data Plans specifically designed for our Blackberry Bold smartphone users. Even the smallest plan allows for 30MB of data usage - or around 2500 emails per month.
It is worth noting that data sent to your Blackberry Bold will be compressed as it travels through the mobile network, which means that you will pay for less data than you would on other devices. You can also minimise your data usage by choosing not to download emailed attachments.
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Data Plan
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Monthly
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30MB
|
$25.00
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100MB
|
$35.00
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500MB
|
$55.00
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| Excess data | 15c per MB |
All plans are based on a 24 month minimum term. All prices are shown in NZD and exclusive of gst as Digital Island supply business customers only. Pricing is subject to change without notice. Included minutes do not include calls to international, 0900, or operator assist numbers; directory related services; or calls to special numbers. If you do not use all the minutes, texts or data included in a plan these will expire at the end of your billing term and cannot be carried forward or redeemed.
Group calling
Five or more mobiles? Get a corporate plan
At Digital Island we do things a little differently and we offer corporate plans, including great group calling deals, for our customers with 5 or more mobile connections.
For smaller customers, our corporate plans may include:
- free calling between group mobiles
- 5c per minute calling from your landlines to group mobiles
- 5c per minute calling from your mobiles to your landlines.
For larger businesses, our corporate plans may include:
- free calling between group mobiles
- free calling from your landlines to group mobiles
- free calling from your mobiles to your landlines.
Take it to a new level with IP Voice
SIP Trunking allows us to offer our IP Voice customers IP Voice calling rates like:
- free calling from your offices to your group's Digital Island mobiles
- free local calling from your offices
- fantastic rates for national calling and office to mobile calling
- and of course all the good group calling rates mentioned above!
Choose your smartphones, then talk to us about how we can make mobile calling work smarter for your business.
Mobile broadband
Mobile broadband data devices, plans & roaming
To access the Internet on your laptop using our Mobile Network, you’ll need to select a Mobile Broadband data stick - then choose the data plan that suits your needs.
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Great value mobile data plans for NZ business
If you are a smartphone user make sure you check our DigiSmart plans as they all include a generous data allowance as well as minutes and texts each month. If you have one of our DigiSmart plans and need even more data, you can upgrade to a larger data plan and just pay the difference. It's easy!
| Data Stick Plan | Monthly |
Excess Dataper MB, within NZ |
|
| 500MB | $25 | 15c | |
| 1GB | $39 | 15c | |
| 3GB | $59 | 15c | |
| 5GB | $75 | 15c | |
Simple, seamless global mobile roaming data
Digital Island mobile gives you complete freedom to roam the globe, and stay in full contact with no effort at all. It's so simple. Get off the plane, turn on your phone, and you are connected.
| Country Zones |
Data
per MB |
| Zone 1 - Australia | $2.00 |
| Zone 2 - UK, USA, Canada | $8.50 |
| Zone 3 - China, Hong Kong, Singapore, Thailand, South Korea, Indonesia, India, Fiji | $20.00 |
|
Zone 4 -Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland
|
$20.00 |
| Zone 5 - Rest of world (Includes all countries not listed) | $25.00 |
Data sizes are an estimation, all prices are for usage within New Zealand only, and are shown in NZD and exclusive of gst. All prices are in NZD and are gst exclusive. Although available models and pricing are as accurate as they can be at the date of publication, this information is subject to change without notice.If you do not use all the data allowance included in a plan this will expire at the end of your billing term and cannot be carried forward or redeemed.
Mobile bundles
Smart mobile phone & plan bundles
Power Smartphone User
| Most Popular Plan | DigiSmart Grande 24 month |
| Included minutes | NZ minutes included** |
| Included data | 1 GB |
| Included texts | 2000 |
| Monthly charges | $149 +gst |
Purchase Galaxy S II(RRP $899) |
FREE on DigiSmart Grande* |
Super Smartphone User
| Most Popular Plan | DigiSmart 250 24 month |
| Included minutes | 250 |
| Data plan | 1 GB |
| Included texts | 2000 |
| Monthly charges | $79 +gst |
|
Purchase HTC Wildfire S
(RRP $349) |
FREE on any 24 month data inclusive plan |
Blackberry User
| Most Popular Plan | DigiSmart 400 24 month |
| Included minutes | 400 |
| Blackberry data plan | 30 MB |
| Included texts | 2000 |
| Monthly charges | $99.00 |
Purchase Blackberry Touch(RRP $849) |
$149.00 on DigiSmart 400* |
Business Mobile User
| Most Popular Plan | DigiSmart 120 24 month |
| Included minutes | 120 |
| Data Lite | 200 MB |
| Included texts | 2000 |
| Monthly charges | $49 |
Purchase Samsung Galaxy Y(RRP $299) |
FREE on any 24 month plan* |
Or, finally purchase the object of your desire. Either way, we'll give you a handset subsidy. Enjoy!
* Super Subsidy offer applies to all connections brought to Digital Island by 29 February 2012. ** Fair use policy applies, included minutes are to standard NZ landlines & mobiles only. All prices are quoted in NZD and exclusive of gst as Digital Island customers are business only.
Mobile answer service
A professional answering service for your mobile phone
Digital Island offer a Mobile Answer Service to enable our mobile phone customers to give their business a more professional appearance.
Rather than a caller hearing your mobile's voicemail message, they will be answered by a real person who will take their message down, and then send the message by text to your mobile phone. If you prefer you can have the message sent to you by email.
The service works 24 hours, 7 days a week.
Regardless of the number of calls answered, the service is charged at a flat monthly fee of 39.00 +gst.
Prices are quoted in NZD and are exclusive of gst.
SIM cards
A simple guide to Digital Island SIM cards
All Digital Island mobile phones need a SIM, a small plastic card containing a unique microchip.
SIM cards fit in the back of your phone, and can be swapped from one mobile to another, so you can keep your number, email address and contacts if you move to a new phone.
If you currently own a GSM phone, it may work on our network if you purchase a Digital Island SIM card. Ask us about this option.
You can download our getting started guide for Digital Island SIM cards, or read the guide below.
Getting started
1. Fully charge your mobile phone.
2. Carefully snap your SIM out of the card surround.
IMPORTANT – ensure you keep the card surround as it contains your Personal Unlocking Key (PUK), which you will require if you ever need to unblock your mobile phone.
3. Open mobile phone back cover & secure SIM into place. You may have to remove the battery to do this. Refer to your mobile phone user guide.
4. Replace back cover, turn on mobile phone and start making calls.
Setting up Voicemail
Now your mobile phone is up and running, you’ll need to set up your voicemail so that people can leave messages for you.
This takes just three easy steps:
1. Call your mobile phone number or 083210 from your mobile phone. This will get you into your mailbox.
2. Follow the voice prompts to: Choose a voicemail PIN – this must be kept secret to ensure your mailbox is secure. Record your name – this is the name you will hear when you call your mailbox to check messages. Record your personal greeting to welcome callers and invite them to leave you a message.
3. After you’ve set up your mailbox, you’ll return to the main menu where you can listen to any new or saved messages in your mailbox. You can change your personal greeting, mailbox name, or voicemail PIN as often as you like by calling your mailbox, pressing 3 from the main menu for ‘personal options’ and following the voice prompts.
Setting up your security pin
You can secure your mobile phone by activating a security PIN.
This PIN is preset to 1234, but you should change it to a personal four digit number you will remember. This means only you will be able to turn your mobile phone on.
If you’re having any trouble setting up your PIN, please contact us and we’ll help you out.
If the wrong PIN is entered three times your mobile phone will be blocked. To unblock your phone you will need to enter your Personal Unblocking Key (PUK).
Your PUK code
You will find your PUK (personal unlocking key) on the card
surround you snapped your SIM out of.
IMPORTANT – make sure you keep this number handy and in a safe place as you may need it if you ever need to unblock your phone.
Remember, don’t store your PUK in your mobile phonebook – as you won’t be able to access it if your phone is blocked.
Going overseas
Your Digital Island SIM will let you roam easily in over 210 countries. Simply switch on your mobile phone once you get off the plane and you’ll be connected – it’s as easy as that!
To check which countries you can roam to and the relevant pricing go to www.digitalisland.co.nz, contact our helpdesk on 0800 999 010, or dial +64 9 631 1360 from outside New Zealand.
To access your voicemail from overseas, dial your mobile number, i.e. +64 27 123 4567 or +64 830 83210.
It’s important to note that when calling New Zealand numbers from overseas you will need to dial +64 in place of the 0 at the start. You may choose to update your phonebook before departure. The phone book entries you update with the +64 format will also work when you are in New Zealand.
Datacards and USB modems
To get started just follow the device user guide instructions; this will also tell you how to insert the SIM.
Then plug the datacard or USB modem in, and you’re ready to go!
Helpful contacts
If you need extra help getting your new Digital Island SIM set up – or have any other questions – we want to hear from you! Call 0800 999 010 (or +649 631 1360 from overseas) between 8am and 6pm Monday to Friday.
Roaming
Simple, seamless global mobile roaming
Digital Island mobile gives you complete freedom to roam the globe, and stay in full contact with no effort at all. It's so simple. Get off the plane, turn on your phone, and you are connected.
Communicate with customers, staff and suppliers from more than 210 worldwide destinations for calling and texting, and 110 global destinations for data roaming.
| Country Zones |
Landlines
within zone
per minute |
Voice calls
to NZ
per minute |
All other
calls
per minute |
Inbound
calls
per minute |
Texts
per text sent |
Data
per MB |
|
Zone 1 Australia |
$0.65 |
$0.65 |
$3.50 |
$0.90 |
$0.70 |
$2.00 |
|
Zone 2 UK, USA, Canada |
$2.00 |
$2.00 |
$3.50 |
$0.90 |
$0.70 |
$8.50 |
|
Zone 3 China, Hong Kong, Singapore, Thailand, South Korea, Indonesia, India, Fiji |
$3.00 |
$3.00 |
$3.50 |
$0.90 |
$0.70 |
$20.00 |
|
Zone 4
Austria, Belgium, Denmark, France, Germany, Greece, Ireland, Italy, Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland
|
$3.00 |
$3.00 |
$3.50 |
$0.90 |
$0.70 |
$20.00 |
|
Zone 5 Rest of world. |
$4.50 |
$4.50 |
$3.50 |
$0.90 |
$0.70 |
$25.00 |
All prices are shown in NZD and exclusive of gst. Pricing is subject to change without notice. 'Rest of world' includes all countries not listed by name.
Network
National mobile voice & data network coverage
Click to view a complete mobile network coverage map which enables you to view any location in New Zealand. Zoom right in close to see more detail on our mobile voice and data network coverage in your area.
Tips on coverage:
- To use your mobile handset, smart device or data device you must be within a mobile coverage area, ie in an area which receives a mobile phone signal. Most mobile phones have a display on screen which indicates the strength of the signal when making or receiving calls
- To get the best out of your mobile phone always ensure that the aerial of your phone, if it has one, is fully extended and that the battery is fully charged
- External antennas, where available, are a very effective way of improving coverage and data throughput rates
- As with any mobile phone network, you will find pockets of coverage extending well beyond the coverage areas shown on the maps. Also in some instances you may find small patches where the signal is minimised due to features such as hills, valleys, trees, tunnels or buildings which may distort or block the signal
- Capacity is regularly increased in areas where populations swell during holiday seasons and for special occasions such as sports events, field days and food festivals. This is done using transportable mobile sites and by installing temporary extra capacity into existing sites
- For your own safety, the marine coverage shown is a guide only. Please comply with New Zealand Water Safety standards and always carry a marine VHF as your primary means of communication. There may be some variation to the network services available via the primary, secondary and marine coverage areas depicted on the coverage maps. A number of factors cause this variation, including your height above sea level, building construction when calling indoors, local geography that may cause coverage "shadows", environmental conditions and network capacity or loading issues.