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Unified Communications Systems are PC based applications which operate in conjunction with an IP PBX system. A UCS Server simply integrates all of your modes of communications into a single graphical user interface. Supporting access by hundreds of simultaneous users UCS can dramatically improve business productivity and customer responsiveness. In addition to the voice services available from the IP PBX system being used (we recommend the iPECS LIK), UCS users are provided access to a wide range of video, text and graphic collaborative and messaging services. Services can include voice and video conferencing, business purpose instant messaging, application sharing and multi-party call recording, Comprehensive presence information, Individual call routing and more. By employing a simple intuitive graphical user interface, the UCS can access both private and shared employee schedules. Users can easily access the central UCS database or company's directory. UCS can operates and synchronizes with major personal information management applications and databases such as Outlook, ACT!, Goldmine and Excel. The user interfaces are highly flexible and can be customized to address the needs of the individual user. As an IP solution, UCS overcomes geographical limitations, allowing access to services and databases of the UCS Server while in the office or on the road, with users able to access various UC services from their smart phones.
We recommend our proven partners who specialise in provide Unified Communications Systems to Kiwi businesses.
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