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LG-Ericsson iPECs business phone systems

We've done the legwork on IP PBX. iPECs is the zero risk option!

Digital Island recommend the LG-Ericsson iPECS LIK phone system to businesses requiring an IP PBX, especially those utilising our SIP Trunk product to deliver phone calls and internet data over one combined channel.

The iPECS LIK is the smart option to bundle with our data and SIP Trunk services as it delivers full phone system functionality, such as automated attendant and voicemail to email, through to enhanced VoIP functionality including branch connectivity, remote working and call recording.

The LG-Ericsson iPECs business phone system is a future proof and scalable solution. It delivers the features and reliability you would expect of a best of breed PBX, while also maximising technologies such as SIP Trunks and VoIP. The result is a zero risk and cost effective business solution.

Developed to provide your business with the latest productivity tools and communication applications wherever your offices or staff are located, iPECS from LG-Ericsson is a pure IP communication solution with a modular design which makes scalability simple as your business grows.

View our special iPECs package pricing, servers, LAN switch and handset options, and the manufacturer's brochure for the iPECs LIK phone system or the iPECs Micro system.

LG-Ericsson iPECs solution highlights

SIP capable out of the box: Benefit from next generation voice services today by moving your business to SIP. Digital Island business SIP trunks replace your existing phone lines, deliver the same quality and reliability at around half the cost.

Use IP desk phones or soft phones: IP desk phones have dual network ports so plug straight into your existing computer LAN, get their power from the LAN so don’t require power adapters, are easier to manage than traditional digital phones. Soft phones install on your PC or laptop and deliver a host of advanced features such as remote working, call recording, and even video conferencing.

Advanced voicemail features: Individual voicemail is easy to setup and manage, and contains a range of personal attendant features such as “please press 1 to leave a message or 2 to be transferred to my mobile”. Voicemail can also be delivered to the users email box as an email attachment, enabling checking of voicemail remotely without having to dial the phone system. Voicemail can also be saved and forwarded the same way as with email.

Advanced auto attendant features: Auto attendant takes away the need to have a staffed reception. It can answer multiple calls simultaneously so you can be sure that incoming calls are never kept waiting to be answered. Calls can easily be directly to the appropriate department, which saves time and delivers improved customer service. Advanced setups are available such as “Welcome to our office, if you know the extension please dial it now otherwise press 1 for sales, 2 for service or 3 for our list of staff, or hold for assistance.” Day and night services allow the attendant to be customised for inside and outside of business hours.

Handsets with an extensive set of features: From easy and intuitive to use basics (Hold, Transfer, etc.) to more advanced functions (Incoming Call Distribution, etc.), users access most features through a single button. iPECS offers an array of terminals so each user has the right communications tool for the job.

Applications: LG-Ericsson delivers a range of software applications designed to improve employee productivity and enhance the customer calling experience. ez-Attendant (PC based Attendant) improves Attendant call handling; Unified Messaging speeds handling voice, fax and email messages; Unified Communication Solution combines voice, video and messaging under a single user interface.

WiFi and IP-DECT mobility options: Set-up a network of WiFi Access Points (APs) for an in-house wireless solution or if a DECT (Digitally Enhanced Cordless Telephony) wireless solution best suits your business environment, the iPECS provides an integrated IP-DECT solution. Both the LG-Ericsson WiFi handset and the DECT handset allow your staff to retain all feature functionality available on their desktop phone, whilst on the move. No more telephone tag, improved response times, quicker decision making are all benefits of making your staff mobile.

Server, LAN switch and phone options

LG iPECS 50 extension call server module

Feature rich business IP phone system providing all PBX functions and including as standard;

support for SIP and analogue,
or digital (ISDN) phones lines,
2 analogue extension ports,
50 IP extensions ports, voice mail (with voicemail to email),
auto attendant, call conferencing, 40 hunt groups, and 800 speed dials.

LG 24 port LAN switch with QOS and POE

This 24 port LAN switch is provided with all our LG IPECS solutions to ensure that the IP phones on your office LAN deliver perfect performance.

LG standard IP desk phones

Suitable for most office requirements, these handy IP desk phones provide eight programmable keys, a dual LAN port and are headset compatible.

LG professional IP desk phones

Suitable for most reception or executive requirements, with 24 programmable keys, dual LAN port and is headset compatible.

LG phontage deluxe PC soft phones

Ideal for both office based and mobile workers, includes advanced features with call recording and video conferencing.

LG DECT cordless handsets (optional extra)

These cordless handsets are an optional extra designed for staff who require office mobility such as warehouse workers. This option delivers desk phone functions to a cordless handset.